Returns & Exchanges

At Nadine Ghosn, we strive for perfection in every piece; however, if you are not entirely satisfied with your purchase, we offer a 14-day return window for unworn items in their original packaging.

1

Initiate Your Request

Contact our concierge team at [email protected] within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely place the jewelry in its original signature box and protective shipping carton, ensuring all certificates and tags are included.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location to ensure a tracked and insured delivery.

4

Inspection and Refund

Once our artisans verify the condition of the returned piece, your refund will be processed to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing